Dominion
Credit Card Guidelines & Refund Policy
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About Card Payments
When you use a credit or debit card to fund your account, it’s important to understand what this transaction represents — and what it doesn’t.
❌ What This Is Not
When you use your credit or debit card to fund your account, you are not:
- Purchasing a digital subscription or online service (like Netflix, Spotify, or a cloud-based platform).
- Buying financial assets or securities directly using your card.
- Making a payment to us as a merchant or service provider.
✅ What This Is
When you fund your account by card, you are:
- Making a capital contribution to a trust account held in your name.
- We act as trustee, and you are the beneficiary of the account.
- We then execute purchases of funds on your behalf, based on your selected investment strategy.
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Refund Policy
Refunds are handled in accordance with the Terms & Conditions of your Dominion account.
If you believe a card contribution was made in error or you require a refund, please contact our support team at account.services@dominion-cs.com within 7 days of the transaction. Refunds will only be considered where:
- The funds have not yet been allocated to an investment product; and
- The refund request complies with applicable anti-money laundering (AML) and financial crime prevention laws.
Once processed, refunds will be made to the original funding source, unless otherwise required by law.
🔐 Dominion reserves the right to refuse a refund request where it conflicts with the account’s governing terms, regulatory obligations, or where the funds have already been invested.
For more details, please refer to your Account Terms & Conditions or contact us for assistance.